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Refund Policy

Last Modified: 27-04-2024

Thank you for using Orionisai, the AI content generator. We are committed to providing you with high-quality services and products. However, we understand that there may be instances where you need to request a refund. This Refund Policy outlines the terms and conditions under which refunds will be provided for purchases made on our website, https://orionisai.com/.

Refund Eligibility:
We offer refunds for purchases made directly through our website, https://orionisai.com/.
Refunds may be requested within 14 days from the date of purchase.
To be eligible for a refund, you must provide a valid reason for your request, such as technical issues or dissatisfaction with the product.
Refunds will not be provided for misuse or abuse of our services, including but not limited to excessive refund requests or violation of our Terms of Service.

How to Request a Refund:
To request a refund, please contact our customer support team at contact@orionisai.com with your order details and the reason for your refund request.
We may require additional information or documentation to process your refund request effectively.

Refund Process:
Once your refund request is received and approved, we will initiate the refund to your original method of payment within 7 business days.
Please note that the time it takes for the refund to be reflected in your account may vary depending on your financial institution.

Non-Refundable Items:
Certain products or services may not be eligible for refunds, including but not limited to subscription plans or customized content generated through our AI platform.
Any promotional offers or discounts applied to the purchase may affect the eligibility for a refund.

Contact Us:
If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at contact@orionisai.com.

Policy Updates:
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By using our services and purchasing products from https://orionisai.com/, you agree to abide by the terms and conditions outlined in this Refund Policy.

 ZEI TECHNOLOGY LLC, 500 4th St NW Suite 102 PMB 1303 Albuquerque, NM 87102 United States. 
Email : contact@orionisai.com
Phone : +1 202-979-9110